If you would like to have the certificate issued outside of our clinic’s hours, please read the following carefully before contacting us.
Please send us all the information needed, other than the test result, and pay the document fee during our normal office hours
Please make sure to include “date and time of the sample collection or the appointment time for the test”
The document fee will be $100 for everyone, whether you are a patient of ours or not.
If for any reason we are not able to issue a certificate (positive test result, inadequate information, etc.), we will refund $50 for every document. The refund will be issued to the credit card used the following business day.
On the days our clinic is closed, we will issue certificates on 11am, 2pm, and 5pm.
Phone calls to our clinics regarding the certificates outside of our clinic hours are strictly prohibited.
There may be an instance where issuance outside of clinic hours is impossible so please give us a call beforehand during our clinic hours.